Step Counting Troubleshooting

Step Counting Based on Phone Sensors휴대폰 센서 기반 걸음 수 측정スマートフォンセンサーによる歩数計測

Other Language Guides:

Google 피트니스 연결 가이드Google Fit 接続ガイド

✅ Issue Symptoms

• Steps are not updating.

• It worked before but suddenly stopped.

• Google Fit is linked, but no data is displayed.

🛠️ How to Fix

1️⃣ Install the Google Fit App

The Google Fit app may be required to fetch step data.

1. Download Google Fit from the Play Store

2. Open the Google Fit app after installation.

2️⃣ Log in and Check Permissions

1. Open the Google Fit app and log in with your Google account.

2. Check if your steps are displayed correctly.

3. Go to Google Account Settings > Apps & Services > Google Fit to ensure Fit data is activated.

3️⃣ Reinstall the WalkMining App

1. Uninstall the WalkMining app.

2. Reinstall the WalkMining app from the Play Store.

3. Open the app and grant Google Fit permissions again.

4. Check if the step count updates properly.

🆘 Still Not Working?

📌 Additional Guide: Step Count Troubleshooting Guide

📩 Support Email: help@walkmining.com

📱 In-app Inquiry: My Page > Settings (⚙️) > Inquiry

Thank you.

Last updated